With crossed-swords icon and from the 'Conflict Scroll down until you find one or more items with a crossed swords icon. To do this, click the folded page icon in the title bar above the category heading. Where you suspect the problem exists, and Select the specific mailbox that is having this issue, highlight one of theįolders (Calendar, Contacts, Tasks, or Notes) This requires that you locate the Outlook folder that is experiencing this issue, enable the list view display for that folder, review by the icon column (usually the left most column) and click a special 'crossed swords' to resolve the conflict.įolders on the navigation section located in the lower left portion of the Outlook main window. ost file.Īn alternate solution is to use Outlook conflict resolution approach.

When you restart Outlook perform a send/receive and Outlook will start to reconstruct the Outlook off-line. You must close Outlook before doing this to avoid the file being locked by Outlook. ost file for the Outlook mail profile that is experiencing this issue and rename or delete this file.

The easiest resolution is to locate your Outlook.

Resolving outlook 2016 sync issues